The water heater in our utility room burst and flooded the basement hallway. Orem Water Damage Pros extracted it, saved the flooring by drying it quickly, and billed the insurer directly. I would call them again without hesitation.
Talmage W.
24/7 frozen pipe cleanup
Frozen Pipe Cleanup in Orem, UT
A frozen line that splits can flood a basement in minutes once it thaws. Our Utah Valley crews shut the water, extract the flood, and dry inside the walls, 24/7.
(801) 679-4555Tap our 24/7 Utah Valley dispatch line
Licensed & insured
IICRC certified
4.9 · 68 reviews
Peak seasonDec to Feb
First moveShut the main
Hidden riskWall cavities
DispatchOpen 24/7/365
Recent frozen pipe cleanup jobs
What Utah Valley neighbors say
Sewage backed up into our downstairs bathroom and I would not go near it. The restoration crew contained it, removed what could not be saved, disinfected everything, and cleared the smell completely. Professional from the first phone call.
Adalyn C.
Why choose us
Why Utah Valley calls us first
One local restoration team for every water emergency the Wasatch Front throws at a home, from a frozen pipe in January to snowmelt in April.
On-site in about an hour
A real person answers 24/7 and the nearest crew rolls the moment you call, day or night, across Orem and Utah Valley.
IICRC-certified technicians
Trained crews with truck-mount extractors, air movers, and moisture meters who dry to a verified standard, not a mop and a fan.
We bill your insurer directly
We document the loss with photos and readings and work with your carrier, so the claim paperwork is not on you.
Utah Valley water experts
Frozen and burst pipes, ice dams, snowmelt, and flooded basements. We know how water moves in a Wasatch-Front home.
Do this now
What to do the moment you find frozen pipe cleanup
- Shut the main
Close the main water valve right away so the thawed pipe stops flooding.
- Cut power to the area
If you can safely reach the breaker, kill power to the flooded rooms.
- Do not use open flame
Never thaw a pipe with a torch. Move valuables up and off the wet floor instead.
- Call for cleanup
Reach our 24/7 line and an Orem crew rolls with extractors, about an hour out.
Cost
What does Frozen Pipe Cleanup cost in Orem, UT?
In Orem, UT, frozen pipe cleanup typically runs $1,200 to $8,000 or more, depending on how long the line ran after thawing, how many rooms or levels it reached, and how much wall and cavity drying is needed.
One-room clean loss
$1,200 to $2,800
- Extraction
- Wall-cavity drying
- Moisture verification
Basement or multi-room
$2,800 to $5,500
- Ceiling and floor drying
- Controlled wall openings
- Air movers and dehumidifiers
Two-level loss
$5,500 to $8,000+
- Whole-home extraction
- Extensive drying
- Full documentation
Every loss is different. Get a closer number with our water damage cost calculator, then call for a firm on-site estimate.
How it works
How we handle frozen pipe cleanup in Orem
- 1
Call and dispatch
A real person answers 24/7 and the nearest Orem crew rolls with pumps, air movers, and moisture meters.
- 2
Assess and stop it
We find the source and the full reach of the water, including what soaked into the basement, subfloor, cavities, and insulation.
- 3
Extract and dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
- 4
Verify and bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
Frozen pipes are the classic Utah Valley winter emergency. A hard Wasatch Front cold snap freezes the water in an exposed line, the ice expands, and the pipe splits. The flood often does not start until the pipe thaws, so a crack that formed overnight can pour water into a basement while you are at work. Our restoration technicians shut the water, pull the flood, and dry the cavities the split reached.
Where pipes freeze in Orem homes
Freezing happens where a line runs through an unheated or poorly insulated space:
- Crawlspaces and unheated basements below the frost line of warm air
- Garages and exterior walls on the north and windward sides of the home
- Attic runs and lines feeding hose bibs and sprinkler systems
- Vacant or vacation homes where the heat was turned down too low
Our frozen pipe response
Because a thawed split can run for hours, our restoration crews move fast and in order:
- Confirm the water is off at the main and locate the failed line
- Extract standing water from floors and from the basement below if it spread down
- Open and dry the wall and ceiling cavities and the framing the water reached
- Run air movers and dehumidifiers to a verified dry reading
A burst that happens without a freeze is different, and we handle that as burst pipe cleanup. Fast water extraction is what keeps a frozen-pipe split from becoming a full basement rebuild.
Pipe froze and now it is leaking? Shut the main if you can, then call and a Utah Valley crew is on-site in about an hour.
☎ Call (801) 679-4555Prevent the next freeze
Before the next cold snap, insulate exposed pipes, seal drafts near lines, and let a trickle run on the coldest nights. Utah State University Extension has practical winter home guidance at USU Extension, and the federal winter-weather page at Ready.gov covers cold-weather safety. Our dry-out follows the published IICRC standards.
Know your main shut-off before winter
Find your main water valve now and make sure it turns fully. A valve seized shut when a frozen pipe lets go costs you the crucial first minutes, which is exactly when most of the flooding happens.
A line in our crawlspace froze in January and split, and by morning the basement had water across it. The crew was here within the hour, dried inside the walls instead of gutting them, and saved almost everything. Honest and fast.
Rylan D. · Northridge · January 2026
Service area
From the Timpanogos bench across Utah Valley
Based on State Street in Orem, we respond across every Utah Valley ZIP, day or night.
Based on State Street in Orem, our restoration crews cover the whole of Utah Valley from the Timpanogos bench to Utah Lake, day or night, and reach most homes in about an hour.
We serve Orem, Lindon, Vineyard, Pleasant Grove, American Fork, Provo, Springville, Cedar Hills, Highland, and across Utah Valley.
See every neighborhood and ZIP we serve Water damage in Orem or Utah Valley? (801) 679-4555
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Answers
Frozen Pipe Cleanup questions, answered
What do I do the moment I find a frozen pipe leaking?
Shut the water at the main right away, then cut power to the flooded area at the breaker if you can reach it safely. Do not use a torch to thaw the pipe. Move what you can off the floor and call us.
Do you repair the pipe or just clean up the water?
We handle the water damage, the extraction and drying, and coordinate a licensed plumber for the pipe repair while we keep the area dry. The cleanup and the plumbing move together instead of on separate schedules.
Is a frozen pipe burst covered by insurance?
A sudden pipe burst is usually one of the most clearly covered water losses on a Utah homeowners policy, as long as the home was reasonably heated. We document the failure and the drying and bill your carrier directly.
Can you dry inside the walls without tearing them out?
Usually yes. Our restoration technicians open small, controlled access points and use air movers and specialty drying to dry the cavity and framing, then verify with meters, rather than gutting every wall the water touched.
Why did my pipe freeze and burst?
The water inside an exposed line froze during a hard Wasatch Front cold snap, expanded, and split the pipe. Crawlspaces, garages, attic runs, and exterior walls are the usual spots, especially when a home is left cool while empty.
Can you come out during a storm or overnight?
Yes. Frozen pipes almost always fail in the cold and the dark, so our restoration crews run 24/7 through the winter. A local person answers and dispatches a crew right away.
24/7 emergency dispatch
Water damage in Orem? Call now.
Water sitting means damage spreading. Call Orem Water Damage Pros and a crew is on the way, about an hour out across Utah Valley, day or night.
(801) 679-4555Call now, a local crew picks up day or night
Orem Water Damage Pros
935 S State St, Orem, UT 84058
(801) 679-4555
Open 24 / 7 / 365
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