Ice dammed up on our roof and water came through the ceiling in two rooms. They tarped it, dried the attic and ceilings in place, and documented all of it for the adjuster. Real Utah Valley people who actually pick up the phone.
Porter M.
24/7 roof & ice dam leak damage
Roof & Ice Dam Leak Damage in Orem, UT
Snow load and ice at the eaves push water under the shingles and into the attic. Our Utah Valley crews tarp, dry, and document, 24/7.
(801) 679-4555Tap our 24/7 Utah Valley dispatch line
Licensed & insured
IICRC certified
4.9 · 68 reviews
ResponseAbout 60 min
Peak seasonWinter thaw
Path inAttic envelope
DispatchOpen 24/7/365
Recent roof and ice dam leak damage jobs
What Utah Valley neighbors say
The water heater in our utility room burst and flooded the basement hallway. Orem Water Damage Pros extracted it, saved the flooring by drying it quickly, and billed the insurer directly. I would call them again without hesitation.
Talmage W.
Why choose us
Why Utah Valley calls us first
One local restoration team for every water emergency the Wasatch Front throws at a home, from a frozen pipe in January to snowmelt in April.
On-site in about an hour
A real person answers 24/7 and the nearest crew rolls the moment you call, day or night, across Orem and Utah Valley.
IICRC-certified technicians
Trained crews with truck-mount extractors, air movers, and moisture meters who dry to a verified standard, not a mop and a fan.
We bill your insurer directly
We document the loss with photos and readings and work with your carrier, so the claim paperwork is not on you.
Utah Valley water experts
Frozen and burst pipes, ice dams, snowmelt, and flooded basements. We know how water moves in a Wasatch-Front home.
Do this now
What to do the moment you find roof and ice dam leak damage
- Contain the drip
Put buckets under active drips and move furniture and valuables out from under the wet ceiling.
- Cut power if needed
If water is near ceiling fixtures, turn off those circuits at the breaker.
- Do not climb the roof
Stay off an icy or snow-loaded roof. Note where the water is coming in for the crew.
- Call for cleanup
Reach our 24/7 line and an Orem crew rolls to tarp and dry, about an hour out.
Cost
What does Roof and Ice Dam Leak Damage cost in Orem, UT?
In Orem, UT, roof and ice dam leak water damage restoration typically runs $1,500 to $9,000 or more, depending on how long water came in, how much attic insulation and ceiling got wet, and the size of the affected area.
Single leak point
$1,500 to $3,200
- Temporary tarp or seal
- Attic and ceiling drying
- Moisture verification
Attic and ceilings
$3,200 to $6,000
- Wet insulation removal
- Framing and drywall drying
- Air movers and monitoring
Widespread ice dam
$6,000 to $9,000+
- Multi-room drying
- Extensive removal
- Full documentation
Every loss is different. Get a closer number with our water damage cost calculator, then call for a firm on-site estimate.
How it works
How we handle roof and ice dam leak damage in Orem
- 1
Call and dispatch
A real person answers 24/7 and the nearest Orem crew rolls with pumps, air movers, and moisture meters.
- 2
Assess and stop it
We find the source and the full reach of the water, including what soaked into the basement, subfloor, cavities, and insulation.
- 3
Extract and dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
- 4
Verify and bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
On the Timpanogos bench and foothills, heavy snow sits on roofs for weeks. Heat escaping the attic melts the underside of that snow, the water runs down to the cold eaves and refreezes into an ice dam, and each thaw backs more water up under the shingles and into the attic and ceilings. Storm-driven rain and wind do the same through damaged flashing. Our restoration crews stop the intrusion, dry the envelope, and document the loss.
How roof and ice dam leaks happen here
The pattern is specific to a cold Wasatch Front winter:
- Snow melt refreezing at the eaves and forming an ice dam that ponds water
- Water backing up under shingles past the underlayment into the attic
- Poor attic insulation and ventilation feeding the melt-freeze cycle
- Wind-driven rain and hail finding cracked flashing and worn shingles
Our roof leak response
We separate stopping the water from drying the damage, and our restoration technicians do both:
- Tarp or temporarily seal the intrusion point to stop more water coming in
- Relieve any water-heavy ceilings safely and check the attic and insulation
- Remove soaked insulation that cannot dry and dry the framing and drywall
- Run air movers and dehumidifiers and verify the structure is dry
Once water reaches the living space, the interior work is the same as a ceiling leak, and any water that dropped to the floor gets fast water extraction.
Water coming through the ceiling from the roof? Call and an Orem crew is on the way, about an hour out, ready to tarp and dry.
☎ Call (801) 679-4555Break the ice dam cycle
Better attic insulation and ventilation, plus keeping the eaves clear, reduce ice dams over time. Utah State University Extension has cold-climate home guidance at USU Extension, and the federal winter-weather page at Ready.gov covers snow-load and roof safety. Our dry-out follows the published IICRC standards.
Do not climb an icy roof
Chipping at an ice dam or walking a snow-covered roof is dangerous and can damage shingles. Let a crew stop the intrusion safely from inside and below while the dam is addressed the right way.
Snow built up and an ice dam pushed water through two upstairs ceilings. They tarped it, dried the attic and ceilings in place, and documented all of it for the adjuster. Real Utah Valley people who pick up the phone.
Saylor B. · Cherry Hill · January 2026
Service area
From the Timpanogos bench across Utah Valley
Based on State Street in Orem, we respond across every Utah Valley ZIP, day or night.
Based on State Street in Orem, our restoration crews cover the whole of Utah Valley from the Timpanogos bench to Utah Lake, day or night, and reach most homes in about an hour.
We serve Orem, Lindon, Vineyard, Pleasant Grove, American Fork, Provo, Springville, Cedar Hills, Highland, and across Utah Valley.
See every neighborhood and ZIP we serve Water damage in Orem or Utah Valley? (801) 679-4555
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Answers
Roof and Ice Dam Leak Damage questions, answered
What is an ice dam and why does it leak?
An ice dam is a ridge of ice at the roof eaves. Heat from the attic melts snow higher up, the water runs down and refreezes at the cold edge, and the pooled water behind the dam backs up under the shingles and into the attic.
Do you repair the roof or just the water damage?
We stop the intrusion with a temporary tarp or seal and handle all the water damage, the attic, insulation, and ceilings. We coordinate a roofer for the permanent roof repair while we keep the interior dry.
Is roof and ice dam damage covered by insurance?
Sudden interior water damage from an ice dam or storm is often covered on a Utah homeowners policy, though roof wear may not be. We document the loss and the source and bill your carrier directly where possible.
Can you save the ceiling and insulation?
Ceilings can often be dried in place if caught early. Soaked attic insulation usually loses its value and is removed and replaced, because wet insulation does not dry well and keeps the framing damp.
Should I try to remove the ice dam myself?
No. Climbing an icy roof is dangerous and chipping at ice damages shingles. Our crews stop the intrusion safely and dry the damage while the dam is handled the right way.
Is this the same as a ceiling leak?
The interior drying is similar, but the source is different. A roof and ice dam leak comes through the roof and attic envelope, while a ceiling leak comes from plumbing or an appliance on the floor above.
24/7 emergency dispatch
Water damage in Orem? Call now.
Water sitting means damage spreading. Call Orem Water Damage Pros and a crew is on the way, about an hour out across Utah Valley, day or night.
(801) 679-4555Call now, a local crew picks up day or night
Orem Water Damage Pros
935 S State St, Orem, UT 84058
(801) 679-4555
Open 24 / 7 / 365
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